1. Background

1.1 This document (“Privacy Policy”) is an electronic record in terms of:
(i) The Information Technology Act, 2000;
(ii) The rules framed thereunder as applicable; and
(iii) The amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

1.2 This Privacy Policy is published in accordance with the provisions of the Information Technology Act, 2000, and the rules made thereunder that require publishing the rules and regulations, privacy policy, and terms of use for access or usage of our platform, www.nationalfinanceolympiad.com (“Website”), and any mobile application operated by the Company. For the purposes of this Privacy Policy, “Platform” collectively refers to the Website and any such application.

1.3 The Platform is owned, registered, and operated by Pockvue Solutions Private Limited (“Company”), a private limited company incorporated under the Companies Act, 2013, and having its registered office at C-111, Trinity Towers, DLF City Phase 5, Gurugram, Haryana - 122002.

1.4 This Privacy Policy covers:
(i) The type of information collected from users through the Platform, including personal and sensitive personal data;
(ii) The purpose, means, and modes of usage of such information; and
(iii) How and to whom such information will be disclosed.

1.5 Terms such as “you,” “your,” or “user” refer to any natural person who uses the Platform. The terms “we,” “us,” or “our” refer to the Company. All other defined terms have the same meanings as provided in the Terms of Use published on the Platform.

1.6 We reserve the right to modify this Privacy Policy at any time. Any modifications will be effective immediately upon posting to the Platform, and your continued use of the Platform constitutes your agreement to such modifications. Please review the Privacy Policy periodically. If you do not agree with its terms, please discontinue use of the Platform and Services.

2. Information That We Collect

Information collected during your use of the Platform includes:

2.1 Personal Information: Name, mobile number, email ID, postal address, and other personal details required for processing your orders and delivering physical products.

2.2 Activity Data: Information about your interactions with the Platform, such as browsing behavior, purchase history, and other analytics.

2.3 Cookies and Tracking Technologies: Data collected through cookies or similar technologies for improving user experience and enhancing services (detailed in Section 6).

2.4 Optional Information: Voluntary information you provide, such as survey responses, reviews, or preferences.

3. How We Use the Information

3.1 The information collected will be used for the following purposes:
(a) Fulfilling orders for physical products, including processing payments and arranging deliveries.
(b) Sending order confirmations and tracking updates to your email or mobile number.
(c) Personalizing communications based on your name and preferences.
(d) Improving product offerings, website features, and user experience.
(e) Ensuring data security and backing up systems for disaster recovery.
(f) Compliance with applicable laws, resolving disputes, or enforcing our Terms of Use.

4. Disclosure of Information

4.1 The Company does not sell, trade, or rent your personal information to third parties. However, disclosure may occur under the following circumstances:
(a) To service providers assisting with order fulfillment, payment processing, or customer support.
(b) When required by law or in response to valid legal requests, such as subpoenas or court orders.
(c) To prevent or investigate potential fraud or unauthorized access to the Platform.
(d) As part of a merger, acquisition, or sale of the Company’s assets, subject to confidentiality agreements.

5. Information Retention

5.1 We retain your personal information for as long as necessary to fulfill your orders, provide Services, and comply with legal or regulatory obligations.

6. Cookie Policy

6.1 The Platform uses cookies to improve functionality, track user preferences, and enhance overall user experience.
6.2 Third-party cookies may be used for analytics and targeted advertising.
6.3 You can manage cookie preferences through your browser settings, though this may limit some features of the Platform.

7. Third-Party Links

7.1 The Platform may contain links to third-party websites or services. The Company is not responsible for the privacy practices or content of these external sites.

8. Security Procedures

8.1 We follow industry-standard security measures to protect your personal information from unauthorized access or misuse. However, no method of transmission or storage is entirely secure.

9. Governing Law and Jurisdiction

9.1 This Privacy Policy is governed by the laws of India. Any disputes arising in connection with this Policy shall be resolved exclusively in the courts of Gurugram, Haryana.

10. Grievance Officer

10.1 For questions or concerns regarding this Privacy Policy, please contact our Grievance Officer:
Email: support@nationalfinanceolympiad.com